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Equipment Protection Service Plans

Preferred Services

Comprehensive support, seven days a week, 24 hours a day, 365 days a year

Unlimited ASP Technical Service Representative (TSR) support

Unlimited user access to accumulate Continuing Education (CE) credits

Full Services

Business hours support from Monday - Friday 7AM - 7PM (PST)

Two planned maintenance including parts, labor and travel

Unlimited user access to accumulate Continuing Education (CE) credits

Factory Trained Bio-Med Options

Parts Only

Parts for two planned maintenance (PM) are shipped within 24 hours

Unlimited corrective maintenance (CM) parts necessary to keep system operational

Unlimited user access to accumulate Continuing Education (CE) credits

Shared Services

One planned maintenance (PM) performed by ASP

One corrective maintenance (CM) performed by ASP

Unlimited user access to accumulate Continuing Education (CE) credits

Access Only

One planned maintenance (PM) performed by ASP AND 25% discount on parts

Unlimited non-user error corrective maintenance (CM) calls scheduled on next "available opening"

Unlimited telephone troubleshooting assistance during business hours, Monday - Friday from 7AM to 7 PM (PST)

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